My move began with a courtesy call from the team leader to confirm everything was a Go. The guys were right on time to start my move. Worked efficiently and quickly. Were friendly and polite. They moved all my furniture up four flights of old Chicago apartment building stairs. Very positive attitudes in the face of such a difficult task. I was amazed, humbled, and extremely grateful for their help for this move. Thanks Roger, Javier, and Francisco! Great job to the Dream Team! ❤
The crew was on time and worked diligently to pack the truck. I didn’t think they were going to be able to fit all of my things. They wrap any furniture with drawers leaving the contents inside avoiding the burden of a lot of packing. The move was completed within the estimated time.
I originally posted a very long review ending in an explanation about how I concluded that my iPhone was stolen from a drawer and gave this company one star. The story was that I suspected it was stolen but also acknowledged that it could have been lost. Then after a little vigilance I saw that my data plan on the Verizon website showed that there was some activity on the phone in the evening the day of the move. This happens when someone turns the phone on and the phone begins to do things to access the internet such as checking for updates. This confirmed to me that a human being had to have been in possession of the phone leading me to conclude one of the movers had stolen it. Turns out, someone from the company found the phone on the truck thinking it was one of the crew member's phone and held on to it. He was the one who turned it on and off and kept it in his desk. Once he read my review he discovered it was my phone and returned it. I cannot be more grateful and I have to say that above all else integrity is king. This world is full of unscrupulous people so to experience this kind of honesty and integrity is a breath of fresh air. The gentleman even delivered it to my home twenty minutes after he called me. I'm happy and I can now say with confidence and conscience that I would indeed recommend All My Sons Movers.
Rodger and his team were great! They were polite, effiecent and prompt. They wrapped everything well, cared for our furniture and were patient as we put felt on the bottom of stuff for our new homes hardwood floors. Best of all they finished early and under the estimate! Recommend for anyone!
EDIT:
Everyone I spoke with on the phone seemed pleasant enough and thorough with their explanations however the rest was all downhill after that. The original timeframe was between 12 and 4 pm however we got a call after 3 saying that they were delayed and would arrive between 4 and 5. Which for me was unacceptable because it would be dark by then. After reaching a supervisor they rescheduled for 3 days later and said that we would receive a discount after the move was complete. The timeframe of 8-10:30 was again disregarded as they did not arrive until after 12pm. The $20 off we ended up getting was to be credited back to my account after paying in full which I am still waiting on. I am highly disappointed overall.
The company itself seemed great and everyone I spoke with over the phone was very helpful. Then the moving happened. We moved out of a storage unit and the movers were on-time and wanted to get the job done quickly. While I appreciated that as we were paying by the hour, they seemed rushed and focused on getting to their next job so they could complete their day early. A few of our boxes that were in tact in the storage unit were damaged, resulting in broken items. We could have dealt with that if that was the only thing, but unfortunately it wasn't. The movers said they couldn't get our couch in through the front door. They tried the side door but it was too narrow and eventually brought it in through the basement door. However that's not where we wanted it or needed it. They said they would get it up to our living room, so we had them finish the rest of the move and said we'd revisit the couch in the end. Again, they were efficient in quickly getting our stuff off of the truck and into the house and overall it went smoothly. Once they were finished, they said they couldn't get the couch upstairs and that we'd have to knock down a wall to do so. At this point, we were overwhelmed and everything was in the house and they were ready to leave. We told them to go. We did some measuring and are confident that the couch could fit through the front door. We called the company back and they said they would reach back out to us. We haven't received a call back. Now our only couch is stuck down in the basement. I would have gladly paid for another hour to have the couch in my living room. While the movers were friendly and completed the job quickly, the couch stuck in the basement is hard to get over.
All My Sons Moving Storage is a US Moving Company based in Woodridge, Illinois. All My Sons Moving Storage is located at 10210 Werch Dr #209, Woodridge, IL 60517, USA.
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